Flexible Fleets

The Flexible Fleets strategy builds on the popularity of shared mobility services such as on-demand rideshare, bikeshare, and scootershare. These fleets provide different mobility options and vehicles for all types of trips, reducing the need own a car. Services can make it easier for you to connect to high-speed transit and other important destinations by providing a last-mile connection or fulfilling a complete trip. 

Download an informational flier about Flexible Fleets (EnglishEspañol).
View the 5 Big Moves glossary of terms (English | Español). 


Your trip on a Flexible Fleet can be reserved through a mobile app. Public agencies are working with the private sector to ensure there are options for people without a smartphone or credit card who’d like to use the service.

  • Micromobility

    Small, low-speed, vehicles like e-scooters, bikes, and other rideables support short trips around a community.  

  • Rideshare

    Drivers and passengers headed in a similar direction can share the ride in a vehicle. This includes carpool, vanpool, and pooled ridehailing services such as uberPOOL and Lyft Shared. Eventually these services will operate as automated and shared taxis that will be designed to meet passenger needs.

  • Microtransit

    Multi-passenger shuttles can carry up to 15 passengers and provide rides within a defined service area. This technology-enabled transit service allows users to reserve a ride ahead of time or on-demand, and may be ideal for more suburban areas of the region. Smaller, all-electric shuttles, also known as neighborhood electric vehicles (NEV), also are a form of microtransit that provide a sustainable and convenient solution for short trips around  communities.

  • Ridehailing

    On-demand ridehailing services allow someone to request a ride in real-time. Services link the passenger with available drivers based on their trip length, number of passengers, origin and destination. This includes services such as Uber, Lyft, or taxis. Ridehailing services will be automated in the future and operate as subscription-based services, allowing users to reserve any type of vehicle for their trip.

  • Last Mile Delivery
    Driverless vehicles, e-bikes, drones, and bots will deliver a range of goods from a distribution hub to individual consumers, businesses,  or smart lockers at Mobility Hubs. Some last mile delivery services can consolidate trips by carrying passengers and goods at the same time.

Anticipated Benefits

  • Better access to transit

    Flexible Fleets provide direct connections to transit. Currently, more than 20% of micromobility riders use these services to connect to transit. 

  • Convenience

    Regardless of the type of trip you’re trying to make, the on-demand nature of Flexible Fleets means that people can book a ride anywhere and anytime. 

  • Reduced air pollution

    Shifting some trips that would have been made by driving to transit or shared mobility will lead to fewer vehicle miles traveled and reduce greenhouse gas emissions throughout the San Diego region.

  • Reduced congestion 
    The use of shared mobility services reduces the reliance on driving and owning a car. Based on several micromobility pilots across the U.S, the use of bikeshare and scootershare replace over 1/3 of trips that would have otherwise been made by driving.  

  • Affordability 
    By making it easier to access transit, integrated mobility options have been estimated to cost 25% to 35% per trip and offer a low-cost alternative at $1-$1.50 per mile.

  •  Equity 
    Flexible Fleets provide a variety of personalized travel services, from car seats to wheelchair lifts and accommodations for the visually impaired. These features help ensure that Flexible Fleet services work for everyone. 

Flexible Fleets Webinar
On August 7, 2019, SANDAG hosted a webinar about features and anticipated benefits of Flexible Fleets with industry experts Andy Kaplinsy from NEXT Future Transportation and Justin Erlich from Voyage. View the webinar recording and explore how Flexible Fleets can build upon the popularity and success of shared, on-demand services like rideshare, ridehailing, microtransit, bikeshare, scootershare, and last mile delivery. Closed captions are available in English and Spanish.

View responses to Frequently Asked Questions (FAQs) from this webinar and learn more about the 5 Big Moves webinar series.

Success Stories and Related Links

  • In 2019, the City of Oceanside partnered with FordX to launch Hoot Rides, a neighborhood electric vehicle rideshare pilot. The all-electric shuttles served the Downtown Oceanside area, providing residents and visitors with an affordable and convenient connection to the nearby Oceanside Transit Center and community events such as the Sunset Market street fair.
  • In 2018, Voyage launched free on-demand driverless taxi service in The Villages, a 40-square mile retirement community north of Orlando, Florida. When fully operational, Voyage will provide convenient door-to-door service to all of the 125,000 seniors who live within the community.

  • In 2019, LA Metro partnered with microtransit provider, Via, to provide a shared and low-cost transportation option to and from rail and bus stations in the Compton, El Monte, and North Hollywood communities. Participants in Metro’s Low-Income Fare is Easy (LIFE) program can use Via free of charge.